VIRTUAL CREDIT CARDS
Give your Coupa Pay customers the flexibility of paying you with fast and secure credit card payments. You’ll receive a card number via encrypted email that you can process
using your credit card merchant account. Learn more about virtual cards in our FAQ Guide.
This payment option is available only to suppliers of Coupa Pay customers
who offer credit card payments.
Virtual Credit Card Payments
Set up a new Virtual Card Remit-To Account
Log into your Coupa Supplier Portal account and navigate to Setup > Admin > Payment Methods. Click the Add Remit-To button to launch the module to add a new payment method for your Legal Entity. Select Virtual Card in the Payment Type dropdown and then enter the email address where your virtual card payment emails should be sent. Learn more about how Virtual Cards work here.
If you haven’t created a Legal Entity yet, go to Business Profile > Legal Entities and click the Create button. Follow the on-screen prompts to provide all your business details, save your Legal Entity, and then add your payment method as described above. More help is available here.
Card Payments on Invoice
After your invoice is approved, you’ll receive a secure payment email with your card number, expiration date, and CVV. Process this card with your credit card merchant account just as you would any credit card. Be sure to charge the full amount of the card before it expires. You’ll also receive an email with payment remittance details.
In the Coupa Supplier Portal, check the status of your virtual card payments and view remittance information by navigating to Payments and clicking Invoice Payments. Each payment is linked to the associated invoice(s) for easy reconciliation. You’ll also be able to view the card number, expiration date, and CVV issued for each payment. Learn more about viewing your payment information here.
Instant Settlement with Straight-Through Processing
If you have an existing Stripe account, you can connect it to your Coupa Supplier Portal account to automatically process your virtual credit cards and get funds deposited into your Stripe account. Learn how here.
If you receive many card payments from your customers and want to avoid manual processing, Coupa’s payment partner Boost can fully automate your virtual credit card payments. Learn more here.