SET UP YOUR ACCOUNT FOR
DIGITAL PAYMENTS

 

You’ll need to set up your Legal Entity and Remit-To in your Coupa Supplier Portal account to receive online payments from your Coupa Pay customers. Learn how below.

Setting up your Coupa Supplier Portal account for digital payments

If you’re adding a Legal Entity for the first time

In your Coupa Supplier Portal account, go to Business Profile > Legal Entities and click the Create button. Follow the on-screen prompts to provide all your business details and save your Legal Entity. More help is available here.

Setting up your Payment Method

 Go to Setup > Admin > Payment Methods. Click the Add Remit-To button to launch the module to add a payment method for your Legal Entity. Select ‘Bank Account’ or ‘Virtual Card’ from the Payment Type dropdown and complete the rest of the setup.

TIP: For Virtual Card payments, you can check with your Coupa Pay customer to confirm if they support virtual cards. Your payment options are typically shown in notifications from your Customer. Learn more about Virtual Cards here.

TIP: If you’re adding a bank account, set your bank account currency to match your home country currency to avoid additional wire and banking fees. See this Help Page for more instructions on setting up a Bank Account. If you receive an error message when adding your bank account, please review the required bank data.

Viewing your Payments

Check the status of your payments by navigating to Payments and clicking on the Invoice Payments or PO payments tab. Each payment is linked to the associated invoice(s) for easy reconciliation.

If bank payment transfer details are unavailable, search for the amount deposited in your account against the amount found on the Payment Table in the portal. This will show you which payment and invoices the deposit relates to.

For virtual card payments, you’ll be able to view the card number, expiration date, and CVV to process the card with your merchant account. Be sure to charge the full amount of the card before it expires.

Learn more about viewing your payment information here.