REAL-TIME SHIPMENT TRACKING AND ADVANCE SHIP NOTICES
Coupa helps you send real-time shipment tracking and Advance Shipment Notices (ASN)
to your customers so they can put an end to the blind spots in their supply chain.
Search for help or choose a category below to find what you need.
Create, Edit and Manage Advanced Ship Notices
To send an ASN via the Coupa Supplier Portal, log in and click on Orders, and select the user you want to send the ASN to.
Find the Purchase Order that you want to send the ASN for, and click on the ‘Flip to ASN’ Icon.
On the Create Advance Ship Notice page, fill out the ASN number and include any other details you want to send to your customer. Click ‘Submit’ when you’re done.
To edit a draft ASN or update one that is in pending receipt status, click on the ASN menu item, and click on the ‘Edit’ icon. Click on the Submit button to send the draft ASN to your customer, or on the Update button if you are sending an updated ASN.
If you have a large number of ASNs, you can bulk upload ASNs in cXML or CSV via SFTP.
Real-time shipment tracking
If you are a small or medium size business that doesn’t have the technology to support ASN, then real-time shipment tracking is for you.
Add tracking details directly on the purchase order through the Coupa Supplier Portal (CSP) or Supplier Actionable Notifications (SANs). This real-time shipping status is instantly visible to your customers.
To use this feature, log into the CSP>Orders and select the order you want to add shipment tracking information to. Select your carrier and add your tracking number.
You can bulk upload your shipment information using a CSV-formatted file from the CSP. To do this, go to Orders>Shipment Tracking and click on the ‘Load from File’ button.
Supported Carriers: U.S. Postal Service
FedEx, UPS, DHL, Stamps.com, OnTrac, Asendia, APC, Newgistics, Globegistics, RR Donnelley, Access Worldwide, Purolator Canada, Sendle.