ADD A CUSTOMER TO THE COUPA SUPPLIER PORTAL
Haven’t received an email invitation from your Coupa customer yet?
Here are a few things to try out.
Search for help or choose a category below to find what you need.
Get invited by your Coupa Customers
It’s important to make sure that your customer has the right email address for you.
If you’ve already signed up for the CSP, you can send them the email you use to log in.
If you haven’t signed up yet, ask them to send you an invitation. Include this link, which has instructions for customers to send invitations from Coupa.
If your customer says they’ve invited you, and you don’t see an invitation, check your spam/junk email folder. If you still cannot find the email invitation, you can register, but make sure to use the same email address that your customer used to invite you.
Get invited by an existing CSP User in your company
If the admin of the CSP account has left your company, you can contact your IT department to grant you temporary access so that you can be added. Another option is to have your customer change the contact information for you as a supplier and then “unlink” from the old admin’s account, then “relink” or invite using your email.
Merge Duplicate Accounts
Click on Admin>Merge Requests to resolve these duplicate issues.